After Sales
Service & Support
As the authorised UK distributor, Sanital Medical provides direct service and support — not subcontracted. Your system, our engineers.
What We Offer
Complete lifecycle support
Installation & Commissioning
Full professional installation and commissioning by Sanital Medical technicians. All systems validated on-site before handover. Staff training included.
Preventative Maintenance Contracts
Scheduled service visits to keep your RADS systems performing to specification. Documented service records for compliance and audit purposes.
Emergency Callout
Priority response for critical systems in NHS and private healthcare settings. Minimise downtime during outbreak scenarios.
Staff Training
Comprehensive operator training for your infection control and facilities teams. On-site and remote training options. CPD-accredited where applicable.
Consumables Supply
Direct supply of BioCair BC-65 solution. NHS contract pricing available. Scheduled delivery to ensure you never run out.
Technical Support
Direct access to Sanital Medical technical specialists. Phone, email, and remote diagnostics. No third-party call centres.
Service Levels
Tailored to your operational requirements
Sanital Medical service contracts are structured to meet NHS procurement requirements and the operational demands of your facility — from single-site dental practices to multi-site acute trusts.
Discuss a Service ContractGet in touch
Enquire about BioCair RADS for your facility
Speak with our team about product demonstration and service contracts.